1 What Information We Collect

Depending on how you use this website, we may collect:

• Information you provide: name, email, phone (optional), messages/questions, and form submissions (e.g., enquiries, registrations, donations).
• Information collected automatically: IP address, browser/device type, pages visited, approximate location (derived from IP), and general analytics data.

2 Why We Collect Information

• To respond to enquiries and questions
• To provide services (registrations, enrolments, donations, and communication)
• To improve website performance and user experience
• To maintain security, prevent spam, and detect abuse
• To maintain internal administrative records

3 Use of Submitted Questions and Messages

When you submit a question/message, we use the details you provide to respond appropriately. In some cases, questions may be edited and anonymised for educational benefit (e.g., FAQs) without identifying information.

4 Sharing of Information

We do not sell or rent personal information.

We may share limited data only when necessary:

• With trusted service providers that help operate the website (hosting, forms, email delivery, analytics, security, payment processing)
• If required by law or to protect rights, safety, and prevent misuse

5 Payments and Transaction Records

If you make a payment (e.g., donation or course fee), the payment is processed through third-party providers (e.g., Stripe or similar). We do not store full card details on this website.

We may store basic transaction records such as name, email, amount, date/time, and reference number for accounting and reconciliation.

6 Email Communications

• We may contact you to respond to enquiries or provide service-related updates.
• If you opt into announcements/newsletters, you can unsubscribe (where available) or request removal by contacting us.

7 Cookies and Analytics

We may use cookies or similar technologies to keep the website functioning, understand usage (analytics), and improve user experience. You can manage cookies through your browser settings.

8 Data Storage, Security, and Retention

• We take reasonable steps to protect data through secure hosting, access controls, and anti-spam measures.
• No online system can be guaranteed 100% secure.
• We retain information only as long as necessary for service delivery, administration, compliance, and dispute handling.

9 Your Rights and Requests

You may request access, correction, or deletion of your personal information (where lawful and reasonable). Contact us using the details below.

10 Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites.

11 Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated date.